Ordering Reference Materials
PLEASE NOTE: Due to the COVID-19 situation in the US, shipment of NBL PO materials is limited and delayed. If you have an urgent need, please contact us via email or telephone.
Download and fill out the NBL Program Office Order Form (SC-CH F540, see below). Refer to the Price List for material ID and Description. The Program Office will not begin processing an order until the complete and signed order form is received. Completed forms may be emailed to NBLSales@science.doe.gov or sent via mail to:
US Department of Energy
NBL Program Office
Attn: P. Mason
9800 S Cass Ave, Building 201
Lemont, IL 60439
Receipt of an order does not imply acceptance of any provisions set forth in the order that are contrary to the policies, practices, or regulations of the NBL Program Office or the United States Government.
NBL Program Office Payment Instructions
Pricing
Prices quoted for our products are in US dollars and are published in the price list. The prices shown therein are subject to change without notice and orders will be invoiced for the prices in effect at the time of shipment or within the terms of our price quote, if supplied. Packaging fees are applied to all orders, and will be added to the invoice.
Dangerous Goods (Hazardous Materials)
Many CRMs/RMs are classified as `Dangerous Goods' by the U.S. Department of Transportation (DOT), the International Civil Aviation Organization (ICAO), or the International Air Transport Association (IATA). These organizations have published regulations and procedures for packaging and shipping dangerous (hazardous) goods which must be followed to safely transport these materials. Such regulations and procedures are very specific and do not allow exceptions. The NBL Program Office reserves the exclusive right to select the proper packaging and shipping mode to assure that shipments comply with these regulations and procedures.
Returns
Except for shipments made in error, NBL CRMs are not returnable. Requests to return CRMs must be made within 30 days of receipt of shipment and in writing to NBL. Immediately contact NBLSales@science.doe.gov if there are any issues associated with a shipment.
